Hi, I am Malorie Morgan Adkins and I appreciate you taking the time to learn a bit about me.

I am a self-motivated, organized, creative and energetic administrative coordinator. I am committed to facilitating efficient business operations by streamlining administrative systems and procedures. I have very strong schedule coordination and planning abilities, along with a dedication to accurately determine and achieve strategic administrative objectives. I also have proven my ability to analyze complex issues and implement effective solutions. I have worked with the public for over 10 years am a quick learner and enjoy challenges.

What all of that really means is that I have the knowledge and skill sets to assist you with your business. If you are like many people I know, the last thing you want to do when you get home is business paperwork. I would also believe that you have weekend plans that do not include sitting at a desk or kitchen table sorting out what happened last week. Well, you’re in luck as my job is to make it easier to do your job.

In my past work for a large National Bank I:

-Prepared and distributed team-based communications fostering collaboration and enhancing team morale

-Worked with field partners of all levels through email and telephone

-Maximized quality assurance standards and controlled downtime to meet revenue targets

-Handled client correspondence and tracked records to foster office efficiency

-Maintained and optimized calendar and scheduled appointments, meetings and addressed conflicts with adequate time for preparation, follow-up, and planning

-Resolved customer concerns efficiently to promote satisfaction and loyalty

-Delivered administrative support to office staff

-Conducted thorough research using diverse resources while navigating through multiple systems and applications

-Offered office-wide application support and training, issue troubleshooting, and usage optimization

-Processed high volume of foreign/domestic requests

-Consistently met urgent deadlines with little notice

-Identified clients potential needs through observation, questioning and listening